For the sixth year in a row, Xero’s legions of loyal customers have rated it No.1 for delivering outstanding customer satisfaction, products, service and value.
Canstar Blue’s Accounting Software Award has been running since 2019. And over that time our researchers have surveyed thousands of Kiwi small business owners about the accounting software products they use.
The owners are asked to rate their accounting software providers across the following categories:
- Customer Satisfaction
- Customer Service
- Ease of Integration
- Ease of Use
- Functionality
- Reporting
- Value for Money
And each year since the award’s inception, one brand has dominated our ratings: Xero.
Xero: NZ’s Best Accounting Software
Xero is a Kiwi success story. It was founded in 2006, in Wellington, by Rod Drury and Hamish Edwards and was floated on the NZX a year later. Since then it has grown to be a global leader in cloud-based accounting software.
Xero’s suite of accounting software packages allows business owners to:
- Store all documents online in one place for quick access: Capture bills and receipts via email, or scan files from your mobile.
- Automate their administration: Connect Xero to a bank for automatic bank feeds. Easily sync bank and financial information and work smarter with intuitive invoicing software. Automatically prepare GST returns, and securely file online to Inland Revenue.
- Customise Xero to meet their needs: Choose from over 1000 apps in the Xero App Store to streamline tasks. Build on a Xero plan with flexible features.
Xero plans and pricing
Xero offers four plans that provide support for businesses of all sizes. It also offers a 30-day free trial.
Starter: for sole traders and the self-employed
Price: $33 per month
- Send quotes and 20 invoices
- Enter five bills
- Reconcile bank transactions
- Capture bills and receipts with Hubdoc
- Short-term cash flow and business snapshot
Optional add-ons:
- Payroll from $10 per month
- Track projects from $10 per month
- Analytics from $10 per month
Standard: for growing small businesses
Price: $71 per month
- Send invoices and quotes
- Enter bills
- Reconcile bank transactions
- Expenses for one user
- Capture bills and receipts with Hubdoc
- Bulk reconcile transactions
- Short-term cash flow and business snapshot
Optional add-ons:
- Claim additional expenses from $5 per user
- Payroll from $10 per month
- Track projects from $10 per month
- Analytics from $10 per month
Premium: for established businesses
Price: $94 per month
- Send invoices and quotes
- Enter bills
- Reconcile bank transactions
- Expenses for one user
- Capture bills and receipts with Hubdoc
- Bulk reconcile transactions
- Use multiple currencies
- Short-term cash flow and business snapshot
Optional add-ons:
- Claim additional expenses from $5 per user
- Payroll from $10 per month
- Track projects from $10 per month
- Analytics from $10 per month
Ultimate: for larger employers and more complex small businesses
Price: $105 per month
- Send invoices and quotes
- Enter bills
- Reconcile bank transactions
- Expenses for five users
- Capture bills and receipts with Hubdoc
- Bulk reconcile transactions
- Payroll: pay employees with online payroll software
- Use multiple currencies
- Short-term cash flow and business snapshot
- Track projects
- Analytics
Optional add-ons:
- Claim expenses $5 per additional user
- Payroll from $1 per additional employee
- Track projects from $7 per additional user
For more information on Xero's win, click here!
About the author of this page
This report was written by Canstar’s Editor, Bruce Pitchers. Bruce has three decades’ experience as a journalist and has worked for major media companies in the UK and Australasia, including ACP, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. Prior to Canstar, he worked as a freelancer, including for The Australian Financial Review, the NZ Financial Markets Authority, and for real estate companies on both sides of the Tasman.
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