Compare BBQs in New Zealand at Canstar Blue. Weber, Jumbuck, Masport and Gasmate were compared on Overall Satisfaction, Cooking Performance, Design, Durability, Ease of Cleaning, Features, Reliability and Value for Money.
See our Ratings Methodology.
For grill thrills, Kiwi BBQ Kings and Queens rate Weber No.1 for smokin’-hot customer satisfaction!
Our review compares BBQ brands on customer satisfaction, so you can discover what other Kiwis think about our compared BBQ brands before you make your next purchase. Think of it like asking hundreds of your closest friends and family members which BBQ brands deliver the best quality and value for money!
Canstar Blue surveyed 362 Kiwis who had had purchased a new BBQ in the past three years, and asked them for their feedback on their choice of BBQ.
Respondents rate their satisfaction with their BBQs from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
The winning BBQ is the one that receives the highest Overall Satisfaction rating once all the scores from the Overall Satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The BBQ brands rated in this survey are listed below in order of best overall satisfaction.
Find more information on our Most Satisfied Customer methodology.
Coming out on top is Weber, the clear winner of Canstar Blue’s 2024 award for Most Satisfied Customers | BBQs.
Weber is the only BBQ brand in our survey to earn a 5-Star Overall Satisfaction Rating from its customers. Across our award table, Weber earns a fantastic tally of six 5-Star ratings, plus two great 4-Star ratings, for Value for Money and Ease of Cleaning.
Founded in Chicago in 1952, Weber is most famous for its kettle charcoal BBQs. However, Weber produces a wide range of BBQs, covering:
Gas BBQs: Weber has a huge range of gas BBQs, ranging from a one-burner portable Baby Q model, all the way up to large, built-in models.
Charcoal BBQs: Weber’s range of charcoal BBQs includes: portable BBQs, its famous kettle series, a premium range and the Smokey Mountain smoker series.
Smokefire: Smokefire cooking creates an authentic wood-fired flavour, enabling you to smoke, sear and everything in-between. Two models are available.
Electric: Weber’s electric BBQs use cast iron cooking grates to achieve flavour and sear marks that you can’t achieve in the kitchen. Weber’s electric BBQs are perfect for apartment balconies, as there’s no need to worry about any body corp restrictions on using gas or charcoal BBQs.
Jumbuck places second on our award table, earning a great 4-Star rating for Overall Satisfaction. Across all categories, its many contented customers award Jumbuck BBQs four top 5-Star ratings, for Design, Ease of Cleaning, Features and Value for Money.
Designed to cater for outdoor areas of all shapes and sizes, Jumbuck’s affordable range of BBQs feels right at home in backyards, on balconies or at the beach. Jumbuck BBQs are available at Bunnings Warehouse.
Portable BBQs: Ideal for camping and small spaces, Jumbuck’s portable BBQs come in various sizes and feature charcoal, gas and electric fuel options, plus mini spit-roasters.
Kettle BBQs: Ideal for small backyards or intimate gatherings, Jumbuck’s kettle BBQs are an affordable option.
Smoker BBQs: Jumbuck currently has three smoker BBQs available at Bunnings: two basic smokers and one with an offset sidebox.
Gas BBQs: Jumbuck offers gas-burner BBQs of various sizes, from one- to six-burner models. Hooded and flat-top options are available, as are a built-in model and a large outdoor kitchen gas BBQ.
Masport earns a mix of ratings from its BBQ customers. It earns a 3-Star rating for Overall Satisfaction, which although not a top score, is by no means a measure of dissatisfaction. Rather it shows that Masport’s customers are happy with their BBQ choices. Masport rates more highly, 4 Stars, across Cooking Performance, Durability, Design and Reliability, and achieves a 5-Star rating for Features.
Masport’s BBQ range includes small portable BBQs, standard family grills, as well as luxury outdoor kitchens:
Gas BBQs: Masport produces a large range of gas BBQs. They come in a range of colours, and feature either 4 or six burners.
Portable BBQs: Two models, a small stainless-steel model, ideal for the beach or camping, and a larger grill with detachable cart.
In-built BBQs: Two stainless steel models, one with an infrared rear burner and one with a rear and wok burner, designed to be built into outdoor kitchen cabinetry.
Outdoor Kitchen BBQs: Masport retails large outdoor kitchen BBQs, plus sink and storage modules.
Gasmate rounds out our award ratings table, earning predominantly 3-Star ratings, including for Overall Satisfaction. Its highest ratings, 4 Stars, are for Design, Features and Value for Money.
Gasmate’s extensive BBQ line-up includes portable BBQs, smokers and outdoor kitchens.
Portable BBQs: Gasmate’s range of portable BBQs includes compact table-top models and large models with stands.
Gas BBQs: Available in 4- and 6-burner models.
Smoker BBQ: A gas-powered smoker with a wood-chip box to deliver a smoky flavour to food.
Outdoor Kitchens: Gasmate has two outdoor kitchen ranges, Galaxy and Nova, each featuring a series of burners and modular accessories, including worktops, fridges and sinks.
BBQs have one purpose: to cook food. Therefore it’s no surprise to discover that Cooking Performance is the top factor driving consumer satisfaction with BBQ brands, cited by a quarter (24%) of those in our awards survey.
However, BBQs also tend to lead tough lives. Typically, they live outside, and many are left coverless, subjected to the elements. They get moved around, covered in grease, scraped with sharp tools, and are often neglected. That’s why finding a durable BBQ is so important.
This is reflected in how the consumers in our award survey rate their chosen BBQ brands: 21% cite Durability as the top driver of their BBQ brand satisfaction.
Overall, here’s how those in our survey rate their top concerns when assessing their BBQ choices:
This report was written by Canstar Content Producer, Caitlin Bingham. Caitlin is an experienced writer whose passion for creativity led her to study communication and journalism. She began her career freelancing as a content writer, before joining the Canstar team.
Freestanding: 56%
Portable: 33%
Smoker: 8%
Built-in: 3%
BBQs main social gatherings over simmer: 68%
Considers BBQs an essential home appliance: 63%
Spends time preparing and marinating BBQ meats: 56%
Prefers charcoal over gas: 23%
Canstar Blue surveyed 2575 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from respondents who had purchased a new BBQ in the last three years. In this case, 408 New Zealanders. Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criterion.
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