review of meridian energy

Meridian Energy Review

Electricity generator and retailer Meridian generates power from 100% renewable energy sources. Listed on both the NZX and ASX, the Meridian Group is one of New Zealand’s largest listed companies and employs around 1000 people across New Zealand and Australia. The New Zealand government is its majority shareholder, at 51%.

Meridian is New Zealand’s largest generator, making power through wind farms, hydro stations and solar arrays.

Meridian states that enough electricity is generated by its hydro stations to power around 1.4 million homes each year. Its wind farms generate enough electricity to power around 152,000 homes each year.

Its charitable work includes supporting KidsCan and the Kākāpō Recovery Program.

What’s on offer from Meridian?

Meridian’s website offers a bill-estimation tool, based on your street address and neighbours’ electricity consumption. Currently, Meridian offers:

Fixed-rate two-year plan

  • Power price fixed for the term of the contract
  • Currently comes with $200 welcome credit

Freedom plan

  • No contract term
  • Electricity prices subject to change (with 30 days’ notice)
  • $10 per month credit for first 12 months

Electric Car plan

  • Fixed plan for two years
  • Cheaper night rates (from 9pm)
  • $35 per month credit for first 6 months

Solar plan

  • Guaranteed buy-back rate of 17c/kWh for five years

Bach power plan

  • No daily charges
  • Fixed pricing for two years
  • Designed for holiday homes using less than 3000kWh per year
  • Only available to customers with another residence or business with Meridian

Customer service

Meridian provides a wide range of information and help through its FAQ page.

Otherwise, Meridian Energy can be reached easily by phone, Monday – Friday, or you can send them an email or contact them through the Meridan website.

Account management

Meridian’s online service provides customers with a range of account management and monitoring tools via the Meridian website and a smartphone app.

  • Pay your bill and see your account balance
  • Check how much power you’ve used
  • Set up an email alert to give you a heads up if you’re tracking towards a high bill
  • Keep your account details up to date
  • Export your power or billing data

Meridian’s customers can choose to pay using LevelPay, which uses a billing average calculated every six months to spread the cost of power evenly throughout the year. Payment can be made either monthly, fortnightly or weekly by direct debit.

Note: Details are correct at 16/06/24.


You should always compare features and providers before signing up for an electricity plan. Fortunately, Canstar Blue rates power companies on a range of features, including customer satisfaction and value for money. Click below to see how Meridian performs.

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