Compare vacuum brands in New Zealand at Canstar Blue. Miele, Dyson, Panasonic, Samsung, Shark, Hoover, Bissell, Living & Co, Electrolux, LG and Anko were compared on Overall Satisfaction, Design, Ease of Use, Features & Functionality, Performance and Value for Money.
See our Ratings Methodology.
Miele vacuums clean up in our latest award, winning Canstar Blue’s Most Satisfied Customers | Vacuums Award.
Our review compares vacuum cleaners on customer satisfaction, so you can discover what other Kiwis think about our compared vacuum cleaner brands before you go ahead and make a purchase. Think of it like asking hundreds of your closest friends and family which vacuum cleaner brand they think is best!
Canstar Blue surveyed 923 Kiwis who had bought a new vacuum cleaner over the past two years for their feedback on the heater they bought.
Respondents rate their satisfaction with their vacuum cleaner brands from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
The winning brand is the one that receives the highest Overall Satisfaction rating once all the scores from the Overall Satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more information on our Most Satisfied Customer methodology.
Miele takes home our 2025 Vacuums Award on the back of a near perfect set of award ratings. It achieves top 5-Star ratings across all our award categories except one, Ease of Use, for which is receives a great 4-Star rating from its many happy customers.
German company Miele has been making vacuum cleaners since 1927, and is renowned for its quality engineering. In NZ it sells four types of vacuums: bagged and bagless cylinder vacuum cleaners, cordless stick vacuums and robot vacuums.
Bagged: the eight models include the Classic and Compact C1; the Compact C2, C2 Cat & Dog and Complete C2; and the C3 Complete Family All-rounder, Complete Cat & Dog and the Complete Turbo. Prices $519-$949.
Bagless: Miele’s five bagless models cover: the Boost CX1 PowerLine, which is also available in a Cat & Dog model, and three Blizzard CX1 models, the PowerLine, the Excellence PowerLine and the Cat & Dog PowerLine. Prices $599-$1049.
Cordless stick vacuums: Miele’s 10 stick vacuums feature 3-in-1 designs, allowing you to easily switch the vacuums between stick/handheld usage. There are three Duoflex models: HX1, HX1 Cat & Dog and HX1 Total Care. And seven Triflex models: HX1 Facelift, HX2 Cat & Dog Plus, HX2 Cat & Dog, HX2 Runner, HX2 Racer, HX2 Performance and HX2 Pro. Prices $599-$1399.
Robot vacuums: Miele’s Scout RX3 robot vacuum delivers 170 minutes of non-stop cleaning, app control and remote home vision. Price: $1299.
Sitting in second place on our awards table, Dyson achieves a great set of ratings from its customers. Apart from our winner, Miele, it’s the only vacuum cleaner brand to earn multiple 5-Star ratings, for Ease of Use and Design. It has a 4-Star Overall Satisfaction rating, and has further 4-Star scores for Performance, and Features & Functionality. It earns its lowest rating 3-Stars for Value for Money, which is a reflection of Dyson vacuum cleaners’ higher price points.
Dyson is a brand well-known for innovative products that merge great design with outstanding performance. And it’s this focus on quality that secured Dyson two award wins in our past vacuum cleaner ratings, in 2023 and 2024.
Dyson’s range of vacuums covers:
Stick: Seven models, ranging from the Dyson V8 to the Dyson Gen5detect. Prices $849-$1699.
Cylinder: Two corded models, the Dyson Big Ball and Big Ball Absolute. Prices $699 & $1149.
West & Dry: Two models, the Dyson V15s Detect Submarine and V15s Detect Submarine Complete. Prices $1649 & $1749.
Handheld: One model, the Dyson Car + Boat. Price $499.
It’s clear that consumers who have bought Panasonic vacuums are extremely happy with the performance of their purchases. In all but one of our award categories, Panasonic scores top 4-Star ratings, including for Overall Satisfaction. And in the all-important category of Value for Money, Panasonic earns a top 5-Star rating.
Panasonic sells five bagless canister model vacuums, four models with bags and one stick cordless model.
Its bagless models range from 1600W up to 2200W. Each features Clean Air Exhaust technology, and all of them, except the least powerful model, have HEPA filters. Panasonic’s stick model .
Samsung achieves a great set of award results from its customers, placing it fourth on our awards table. It earns its lowest rating, 3 Stars, for Value for Money, and great 4-Star ratings across the rest of our award categories.
Samsung is renowned for its quality and innovative household electrical goods. Its vacuum range features 12 stick models and one robot machine, the Bespoke Jet Bot AI+.
There are five stick models in Samsung’s Bespoke range, which feature integrated cleaning stations. The seven models in the Jet range include four 150W models, each delivering up to 40mins of cleaning time, two 200W stick vacuums, and a 210W model.
Shark earns a solid set of predominantly 4-Star ratings from its customers. It achieves its lowest ratings, 3 Stars, in the categories of Value for Money and Design. However, it’s worth noting that 3 Stars is by no means a measure of dissatisfaction. Rather it indicates that Shark customers are happy with the levels of Value and Design offered by their vacuum cleaner purchases.
Shark is part of SharkNinja, the US company known for its juicers and kitchen appliances. In New Zealand, Shark retails a range of stick, upright, and handheld vacuums.
The range comprises 10 cordless stick vacs, three of which have auto-empty stations; five upright corded vacuums and three handheld mini vacuum cleaners.
Hoover is a brand that’s so synonymous with cleaning that its name has become a vacuuming verb. While Hoover sits sixth on our table, due to its Overall Satisfaction score, it earns a great set of ratings from its customers: 4-Stars across every category, except for Value for Money, for which it achieves a top 5-Star ratings.
It’s worth noting that Hoover is the only brand except our winner, Miele, to score 4 Stars and above in every award ratings category.
Hoover’s current NZ range comprises just three models of upright cordless vacuum cleaner: the ONEPWR Emerge, ONEPWR Evolve Pet Elite and ONEPWR EMERGE Pet, which are available from Hoover’s online store.
In seventh place on our awards table, Bissell earns predominantly 3-Star ratings, including for Overall Satisfaction. Its highest scores, 4 Stars, are for Performance and Value for Money.
Bissell has been manufactuing cleaning products for over 140 years. In New Zealand, it sells a range of 10 corded and cordless stick, canister and upright vacuums.
The Warehouse’s own brand Living & Co is known for its budget appliances. And it’s clear that Living & Co’s customers are more than happy with the value delivered by their vacuum cleaner purchases. The brand earns a top 5-Star rating for Value for Money, 4 Stars for Ease of Use, and 3-Star ratings across all other categories.
All of the vacuums in Living & Co’s range are aimed at the budget conscious, and cost $125 or less. The range features two stick vacs, one cordless and one with a cord, three bagless cylinder models and one a bagged model.
Electrolux is a brand that has a long tradition of making vacuum cleaners. And in our award ratings it earns a consistent set of 3-Star ratings across all categories except one, Ease of Use, for which it has a 4-Star rating.
Electrolux’s NZ website features a huge range of vacuums, encompassing 17 cordless stick vacuum cleaners, including wet and dry models and a handheld cleaner; two bagged and six bagless cannister vacuums, plus one robot vacuum + mop.
LG sits midway on our award table having earned a 4-Star score for Overall Satisfaction. It’s a rating it achieves across all award categories, except for Ease of Use, for which it achieves a great 5-Star rating, indicating that LG vacuums are very user friendly.
In New Zealand, LG sells three types of vacuums: cordless handstick units, all-in-one tower vacuums, and a bagless canister model. There are seven auto-emptying tower models, six stick models and one bagless cannister vacuum.
Cordless handstick: there are six models to choose from, offering some great features, including powerful suction, variable brush attachments, dust compaction and easy emptying, wi-fi connectivity, mopping functions and up to 120mins runtime.
Tower vacuums: LG’s tower systems enable you to store accessories, charge your vacuum cleaner and automatically empty the vacuum’s dust bin whenever you dock the device. Some models also feature spray and hot-water mopping functions.
Anko is a budget brand produced by Kmart. Because of Anko’s low price points, it’s no surprise that it earns a 5-Star rating for Value for Money. Anko earns a 4-Star rating for Ease of Use and 3-Star ratings across all other categories.
Anko offers a range of budget vacuums including:
Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are more brands to check out before making a purchase decision.
Black+DeckerAlthough Black+Decker is best known for its range of tools, it also produces household cleaning products, including steam mops and vacuums.
It sells six cordless stick vacuums, two upright machines, a bagless cylinder vacuum and a large range of 20 models of its iconic Dustbuster hand-held vacuum cleaners.
Bosch has a small range of cordless and cylinder models:
There are many things to consider when choosing the right vacuum to match your home and budget. However, it’s essential to consider certain key factors when making your purchase.
Few people enjoy vacuuming, but to spend time pushing a vacuum cleaner around, only to find that your floor is still covered in dust, dirt and grit – well, it sucks … unlike your vacuum! That’s why ensuring you purchase a vacuum cleaner that’s up to the task really matters.
And it’s clear that most Kiwi consumers agree. In our awards research, Performance is cited by close to half of respondents (45%) as the biggest influencing factor in their satisfaction with their choice of vacuum.
And while Value for Money is a concern for just under a fifth of consumers (19%), it’s not too far ahead of Ease of Use (16%), which is an important factor when you want to quickly and effortlessly clean your home.
Here is the full rundown of what the vacuum cleaner consumers in our survey said were the main things they considered when rating their purchases:
About the author of this pageBruce Pitchers is Canstar NZ’s Content Manager. An experienced finance reporter, he has three decades’ experience as a journalist and has worked for major media companies in Australia, the UK and NZ, including ACP, Are Media, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. As a freelancer, he has worked for The Australian Financial Review, the NZ Financial Markets Authority and major banks and investment companies on both sides of the Tasman.
In his role at Canstar, he has been a regular commentator in the NZ media, including on the Driven, Stuff and One Roof websites, the NZ Herald, Radio NZ, and Newstalk ZB.
Away from Canstar, Bruce creates puzzles for magazines and newspapers, including Woman’s Day and New Idea. He is also the co-author of the murder-mystery puzzle book 5 Minute Murder.
Type of vacuum purchased:
Bagless vacuum: 54%
Stick vacuum: 39%
Barrel vacuum: 24%
Vacuum with a HEPA filter: 19%
Handheld: 17%
Upright: 14%
Robot vacuum cleaner: 4%
Canstar Blue surveyed 2503 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers who have purchased and used a vacuum in the last two years. In this case, 923 New Zealanders. Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criterion.
The past winners from Canstar Blue’s vacuum cleaner ratings:
Appliances - March 28th
Why do I need to clean my water bottle/travel mug?
Cleaning your water bottle or travel mug regularly is essential for several reasons:
Hygiene: bacteria, mould, and other microorganisms can accumulate in your water bottle or …
– Read more
Barrel Vacuum Cleaners - March 26th
What is a top fridge-freezer?
A top fridge-freezer refers to a type of refrigerator-freezer unit where the freezer compartment is located at the top of the appliance, above the refrigerator compartment. In this design, the freezer …
Barrel Vacuum Cleaners - March 18th
Why do delicates need to be washed differently?
Delicate items, like silk blouses or lace lingerie, need special care when washing because they’re made of fragile fabrics or have intricate details. Regular washing machines and harsh …
Appliances - February 20th
Kitchen appliances
Air fryers
3.75L Air Fryer ($85)
If it’s your first time buying an air fryer, or you’re not willing to break the bank, consider Kmart’s affordable 3.75L air fryer. Prepare delicious, crispy fries, nuggets and more …
Appliances - February 18th
If you vacuum sucks at sucking, it could just need a deep clean. Keeping your vacuum cleaner in top shape ensures it provides optimal performance, lasts longer, and remains hygienic. This comprehensive guide caters to …
– Read more