Compare Televisions in New Zealand at Canstar Blue. Samsung, Sony, LG, Panasonic, TCL and Veon were compared on Overall Satisfaction, Ease of Use, Picture Quality, Sound Quality, Smart Compatibility and Value for Money.
See our Ratings Methodology.
Kiwi consumers are switched on to Samsung TVs, rated No.1 for consumer satisfaction.
Our review compares televisions on customer satisfaction, so you can discover what other Kiwis think about our compared television brands before you go ahead and make a purchase. Think of it like asking hundreds of your closest mates which television brand they think is best!
Canstar Blue surveyed 696 Kiwis who had bought a new television to use at home in the past 2 years and asked for their feedback on the television they bought.
Respondents rate their satisfaction with their television brands from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
The winning brand is the one that receives the highest Overall Satisfaction rating once all the scores from the Overall Satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more information on our Most Satisfied Customer methodology.
Coming out on top once again is Samsung, the clear winner of Canstar Blue’s award for Most Satisfied Customers | Televisions. In the seven years that Canstar Blue has run its best TV Award, this is the fourth time that Samsung has been awarded the accolade.
In this year’s award ratings, Samsung is the only brand to score a top 5-Star rating for Overall Satisfaction. It scores further 5-Star ratings for Ease of Use, Picture Quality, Sound Quality and Smart Compatibility, plus a 4-Star rating for Value for Money.
Samsung has a huge range of TVs that incorporates models to fit every lounge room and budget, from basic 32-inch and 43-inch full-HD models, through to giant 98-inch Neo QLED 4K sets.
The full range includes 37 models, spanning:
Popular models include:
Samsung 55″ Neo QLED 4K QN90C ($3094)State-of-the-art 4K viewing delivers immersive streaming, while Quantum HDR+ provides picture-perfect contrast. Dolby Atmos delivers a theatrical-grade audio experience.
Samsung 55” BU8500 Crystal UHD ($2299)Offers a billion different colour shades for lifelike pictures, delivered in a sleek and slim design.
Samsung 85” The Frame 6 LS03B ($6390)Designed to look like a regular framed picture, The Frame comes with the option of customisable bezels, so you can change its look to fit your decor. Quantum Dot technology delivers beautiful, true-to life colours, while realistic 3D sound makes you feel closer to the on-screen action.
Sony ranks highly in our ratings, earning 4-Stars for Overall Satisfaction, plus an additional two for Sound Quality and Smart Compatibility. The brand scores top scores for Ease of Use and Picture Quality and falls just short of a trifecta by earning a 3-Star rating for Value for Money.
Sony is a Japanese electronics brand that was established in 1946. Since then, Sony has grown to produce everything from televisions, radios and cameras to PlayStations and gaming accessories. Television currently on offer are:
LG scores well across the board, with an almost perfect line-up of 4-Stars, including for Overall Satisfaction. Breaking up the 4-Star ratings, LG achieves an impressive 5-Star rating for Picture Quality.
Founded in 1958, the South Korean-based LG Electronics has grown into the second-largest electronics maker. It produces an extensive range of televisions, which include:
Pansonic’s customers are clearly satisfied when it comes to the television purchases. The brand receives a 3-Star rating for Overall Satisfaction, plus 4-Star ratings in four out of six categories.
Panasonic is a brand that has a long history of making quality home appliances and electronic goods. It has a television for every home, no matter the room size. The brand’s line-up includes:
Despite scoring a 5-Star rating for Value for Money, TCL earns a 3-Star rating for Overall Satisfaction. The brand also scores highly for Smart Compatibility, with 3-Star ratings across the remaining categories.
Since its founding in 1981 in China, TCL has grown to be one of the world’s largest and leading manufacturers of consumer electronics. The brand’s line-up of televisions includes:
Veon scores 3-Star ratings in four out of six categories this year. While lower than other ratings, 3-Stars indicates that Veon’s customers are mostly satisfied with the purchase of their Veon television.
Veon televisions are sold exclusively through The Warehouse and Warehouse Stationery. The brand’s line-up includes:
Cleaning your television regularly will help to extend its lifespan and ensure you get to watch your favourite shows without dust, fingerprints or streaks getting in the way. Thankfully, compared to other items around the house, cleaning a TV requires the least amount of products, if any, and involves minimal elbow grease. Just how we like it!
You should clean your television, speaker system and remote every week to avoid a monstrous buildup of dust and greasy marks that can make it more difficult to clean later on. Fortunately, the cleaning process is simple and shouldn’t take up too much of your time.
Cleaning your television regularly will not only improve your watching experience but will also extend its lifespan. A simple clean once a week is all you will need to reap these life prolonging benefits however, maintenance can only work for so long. Unfortunately, you’ll eventually have to purchase a new TV.
This report was written by Canstar Content Producer, Caitlin Bingham. Caitlin is an experienced writer whose passion for creativity led her to study communication and journalism. She began her career freelancing as a content writer, before joining the Canstar team.
Owns a Smart TV and uses the Smart TV functions: 58%
Has been envious of someone else’s TV when visiting their home: 17%
Use TV for streaming content more than watching free to air TV: 58%
Watching TV together is a family activity: 49%
The TV is the lounge’s focal point: 46%
Watch more on-demand/recorded TV than live TV: 39%
Prepared to pay $5000+ for a new, top-of-the-line TV: 39%
Purchased the biggest TV they could afford: 28%
Has a surround sound or speaker system for TV: 28%
Regularly updates TV to the latest technology: 12%
Pays for more than streaming service: 37%
Regularly pays to watch streaming movies: 25%
Canstar Blue surveyed 2505 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from respondents who had purchased and used an air fryer in the past three months. In this case, 1017 New Zealanders.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criterion.
The past winners from Canstar Blue’s TV ratings:
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