Compare Kettles in New Zealand at Canstar Blue. De’Longhi, Russell Hobbs, Breville, Anko, Sunbeam, Living & Co and Smeg were compared on Overall Satisfaction, Performance, Design, Ease of Use, Functions & Features and Value for Money.
See our Ratings Methodology.
De’Longhi’s stylish kettles are rated the No.1 choice for Kiwi kitchens.
Our review compares kettle brands for customer satisfaction, so you can discover what other Kiwis think about our compared kettle brands before you go ahead and make a purchase. Think of it like asking hundreds of your closest friends and family which kettle brand they think is best!
Canstar Blue surveyed 936 Kiwis who had bought a kettle in the past three years and asked for their feedback on the kettle they bought.
Respondents rate their satisfaction with their kettle brands from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
The winning brand is the one that receives the highest Overall Satisfaction rating once all the scores from the Overall Satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more information on our Most Satisfied Customer methodology.
Italian brand De’Longhi takes home Canstar Blue’s inaugural Kettles Award with a great set of ratings from its customers. It’s the only brand to earn top 5-Star ratings for Performance and Design, the two categories that are the most important for Kiwis when buying kettles.
De’Longhi earns further 5-Star ratings for Features & Functionality and Overall Satisfaction.
De’Longhi is known for its well-designed, quality home appliances. Its stylish range of 14 kettles encompasses the Ballerina, Eclettica, Icona, Distinta and Icona models, which come in a range of fashionable colours.
De’Longhi kettles boast features including: cordless jug designs, washable anti-scale mesh filters for water purity, 360-degree swivel bases.
Placing second on our awards rating table, Russell Hobbs’s customers award it a great set of ratings, including four 5-Star ratings, for Overall Satisfaction, Ease of Use, Features & Functionality and Performance. For Design, Russell Hobbs has a great 4-Star rating.
Founded in England in 1952, Russell Hobbs offers a range of kitchen staples, including over 15 kettle models. All designs are cordless and models include illuminated glass kettles, a quiet-boil model and metallic jugs in striking designs. Russell Hobbs’s top-of-the-range Addison Digital Kettle has five variable heat settings and a keep-warm function.
Breville is no stranger to Canstar Blue’s awards, and is the current recipient of our Best Air Fryers and Best Microwave Ovens awards. On our Kettles Award table it places third, with a strong set of predominantly 4-Star ratings, including for Performance and Overall Satisfaction.
Breville is a global brand that was established in Sydney in 1932. In NZ, it retails ten kettles that include glass models, smart kettles with variable temperature settings and a fast-boiling kettle. All of Breville’s kettles are cordless and feature 360-swivel bases.
It’s notable that Kmart’s Anko is the only kettle brand on our awards table to earn a 5-Star rating for Value for Money. For Overall Satisfaction it has a great 4-Star rating.
Anko is Kmart’s house brand that delivers affordable products and appliances. It retails 14 kettle models in a range of stylish designs, all priced under $80.
Its top-of-the-range model is a glass kettle that has variable temperature settings, while for $10 you can get a basic, white, plastic kettle that still features a cordless design.
Sunbeam earns predominantly 4-Star ratings – for Overall Satisfaction, Features & Functionality, Ease of Use and Performance – plus 3-Star ratings for Design and Value for Money.
Sunbeam retails 14 kettles, including its striking Radiance model, which pairs with a matching toaster, plus classic stainless-steel, glass and sleek designer models that come in a range of colours and complement Sunbeam’s other small kitchen appliances.
Living & Co earns mainly 4-Star ratings, plus two 3-Star ratings, for Design and Features & Functionality. It’s worth noting that a 3-Star rating is by no means a measure of dissatisfaction. Rather it’s a score that indicates that consumers are happy with their kettle brand’s performance in that category.
Distributed by The Warehouse, Living & Co offers a range of affordable kettles, all under $50. Living & Co’s kettle models all feature 360-swivel bases and come in a range of colours and styles, including stainless-steel models and a glass kettle.
Although Smeg sits at the bottom of our awards table, it earns two great 5-Star ratings, for Performance and Design, which is understandable given the brand’s emphasis on its products’ trendy styling.
Smeg is a premium appliance brand that has built a reputation for delivering great style as well as performance. Its appliances are designed and built in Italy.
Smeg offers two kettles: a standard one, and a variable-temperature kettle. All models feature the same 1950s-inspired design, and come in a range of colours, including pastel shades.
Whether you pay $10 for your kettle, or over $300, its job is to heat water to boiling point. But that doesn’t mean all kettles are created equal. A lot of things can affect your satisfaction with your kettle, from its noise and speed of boil, to its design, which importantly includes how quick and easy it is to fill the kettle with cold water, and pour out the hot water once it has boiled.
For our Kettle Award we spoke to over 900 Kiwi consumers, and close to a third (29%) said kettle performance was the biggest driver of their satisfaction, followed by a quarter (25%) who said kettle design was their No.1 concern.
Overall, price was the most important factor for just under a third.
Here’s the full rundown of what the Kiwis in our survey said were the main things they considered when rating their kettle picks:
Bruce Pitchers is Canstar NZ’s Content Manager. An experienced finance reporter, he has three decades’ experience as a journalist and has worked for major media companies in Australia, the UK and NZ, including ACP, Are Media, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. As a freelancer, he has worked for The Australian Financial Review, the NZ Financial Markets Authority and major banks and investment companies on both sides of the Tasman.
In his role at Canstar, he has been a regular commentator in the NZ media, including on the Driven, Stuff and One Roof websites, the NZ Herald, Radio NZ, and Newstalk ZB.
Away from Canstar, Bruce creates puzzles for magazines and newspapers, including Woman’s Day and New Idea. He is also the co-author of the murder-mystery puzzle book 5 Minute Murder.
Have a jug kettle: 45%
Bought a kettle to match kitchen design: 43%
Bought a cheap kettle: 38%
Canstar Blue surveyed 2503 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from respondents who had purchased and used a blender in the past three months. In this case, 936 New Zealanders.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criterion.
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